We're Hiring!

Backend Engineer

San Francisco, CA +
Backend engineers at EaseCentral work on the implementation and integration of services to support the EaseCentral benefits and HR management solution.

Responsibilities

  • Work to integrate and build upon EaseCentral's benefits management foundation
  • Contribute to EaseCentral infrastructure and improve internal tooling
  • Integrate EaseCentral with third-party solution providers including payroll services, insurance carriers, and other HR products

Requirements

  • A strong background in at least one programming language (C#, Java, Python, or Ruby)
  • A strong background in at least one relational database (PostgreSQL or MySQL preferred)
  • Familiarity with operations problems and solutions such as configuration management, deployment, and cloud providers

Full Stack Engineer

San Francisco, CA +
Full stack engineers at EaseCentral work on the EaseCentral benefits management and HR platform trusted by thousands of organizations and hundreds of thousands of users.

Responsibilities

  • Work to integrate and build upon EaseCentral’s benefits management foundation
  • Add new, user-facing features to the EaseCentral platform and refine existing services
  • Integrate EaseCentral with third-party solution providers including payroll services, insurance carriers, and other HR products

Requirements

  • A strong background in at least one programming language (C#, Java, Python, or Ruby)
  • A strong background in at least one relational database (PostgreSQL or MySQL preferred)
  • Familiarity with web development tools including JavaScript, jQuery, and at least one CSS framework (Foundation or Bootstrap preferred)

Sales

USA +
The EaseCentral Sales team is responsible for reaching out to the insurance brokerage community to demonstrate the power and flexibility of the EaseCentral platform.

Responsibilities

  • Manage sales leads obtained from online and in-person marketing efforts
  • Provide sales demonstrations on all features of the EaseCentral platform including configuration of insurance benefits and management of company and employee information
  • Communicate all potential client requests to engineering to ensure EaseCentral continues to evolve to meet the needs of our market

Requirements

  • Strong interpersonal skills, both written and oral
  • Comfortable managing large numbers of concurrent sales leads
  • Previous sales experience preferred but not required

Customer Success

Las Vegas, San Diego, or San Francisco +
Customer Success agents are responsible for the initial support and ongoing guidance of new brokers on the use of EaseCentral.

Responsibilities

  • Provide training on client company set up, insurance plan configuration, and employee onboarding processes
  • Professionally and personably engage broker clients on an ongoing basis to ensure that client needs are addressed in a timely manner
  • Relay all client concerns and feature requests to engineering for development and implementation

Requirements

  • Strong interpersonal skills, both written and oral
  • Comfortable managing large numbers of concurrent client requests
  • Familiarity with support desk solutions (Freshdesk or Zendesk preferred)

Senior Customer Success Manager

San Francisco +
You’re passionate about engaging your customers and growing their use cases. You have impeccable relational skills and can craft great outcome for everyone environments for all parties that you work with. If this is you, there are a lot of people who are adopting our product and we would love your help in looking after our customers.

Responsibilities

  • Own overall relationship with assigned clients, which include: Growing adoption, ensuring retention, and happiness
  • Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
  • Develop, prepare, and nurture customers for advocacy
  • Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
  • Work to identify and/or develop upsell opportunities
  • Advocate customer needs/issues cross-departmentally

Requirements

  • 4+ years of relevant experience
  • Experience with Salesforce or other Force.com platforms
  • Prior experience in closing sales deals at the executive level a plus
  • You’re driven: No one needs to push you to excel; it’s just who you are
  • Eager to learn, adapt and perfect your work; you seek out help and put it to good use
  • You want to help and serve our customers: They win, so you win

Not Listed? Say Hello!

USA +
Interested in talking to us, but don't see a relevant position above? We'd still like to hear from you.

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Or contact us directly at 1-800-446-EASE.

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